The Association of Translation Companies also emphasizes the concept of quality in translation services through measurable and controllable methods. At the same time, competition in this sector should be carried out within the framework of concrete ethical values. To date, there has been no such measurable and controllable method for translation services. However, in 2006, the European Standards Committee prepared and published EN 15038 Translation Services Management System standards. Turkish Standards Institute adopted these standards in 2009 and published as TS EN 15038 Translation Services Service Features.
Now many translation Bureau In order to provide better quality services to its customers and to create continuous cooperation with them in the future, the company establishes EN 15038 Translation Services Management System. As such, the EN 15038 Translation Services Management System He wants to get the certificate.
The most accurate step in setting up a system is to consult and consult with a consulting firm or a certification body. First of all, it is useful to conduct a price survey. After deciding on this issue, the second step is preparatory work.
As a matter of fact, if the translation office or company has already established and operates the ISO 9001 Quality Management System, it will be very easy to install the Translation Services Management System. The standards of these two systems are sufficient to meet this need. However, the quality standards specially prepared for the service are more preferred and translation services are of this nature.
The consulting firms will first make a preliminary assessment, based on the company's business processes and current implementation instructions, then EN 15038 Translation Services Management System standardswill identify new processes and service features that meet the requirements of
Within this framework, process and working methods will be established, employees and management will be monitored continuously, performance measures will be developed in the provision of translation services, continuous improvement of human resources and translators will be ensured, professionalization and professional standards of translation services will be ensured with the application of international quality standards. It will be determined.
One of the organizations providing consultancy services to establish EN 15038 Translation Services Management System is TURCERT certification agency. You can contact the experienced managers and employees of the TURCERT certification body to learn more about what you need to do to set up this system, or even to set up a Translation Services Management System.