Until recently, translation firms used sworn translation agencies in their signs to convince their customers that their translation services were accurate, complete and error-free. However, these translation firms, if they did not set up an ISO 9001 Quality Management System, were operating without any quality control. At the same time, they delivered the letters they received from the translator they worked with directly to the customer without performing a certain audit and applying any translation process.
However, both such companies and customers were not satisfied with such an application. EN 15038 Translation Services Management SystemThis is where such a requirement arises and the translation offices or firms that work in this way will no longer exist.
EN 2006 issued by the European Standards Committee in May of 15038 Translation Services Management System standardsHas been approved by Turkish Standards Institute in April of the year with the name TS EN 15038 Translation Services Service Features.
Thanks to EN 15038 Translation Services Management System standards, which is a quality standard developed for translation offices or companies, these companies will now provide a better quality service to their customers and provide a long-term cooperation with their customers. The main objective of this standard, translation services to determine the conditions of service quality to be followed by the issuing companies. However, oral translation services are outside the scope of this standard.
Companies that install and operate Translation Services Management System can also obtain this standard certificate if they wish. In this way, they will eliminate their customers' hesitation about themselves, to what extent they are competent and to what extent they provide quality services.
Customers will trust that translation agencies or companies with EN 15038 Translation Services Management System Certificate are error-free and do not lose meaning in the original text. Translation companies will have the opportunity to work more efficiently and achieve a sustainable success.
For more information on what EN 15038 Translation Services Management System is, how it was established, what it does and how it is received, you can contact the managers and employees of TURCERT certification body.