Tourism is an important source of income for all countries in the world. Since the economic benefits of tourism can be achieved in a short time, tourism is more important for developing countries. For this purpose, investments should be made and businesses in the sector should be prepared in line with expectations. In order to achieve the expected benefit from tourism, it is very important to understand the values ​​of the region and to apply the right strategies. In the right strategies, quality, environment, health and food safety practices of customers are especially important. Providing services at these points according to the determined standards is a necessity in terms of customer satisfaction and satisfaction.

HOTEQ 500 Hotel Quality Management System standardis a standard developed for hotels, hostels, accommodation facilities, holiday villages, all kinds of touristic businesses and similar organizations.

The development of inter-country trade and tourism has brought differences to the classification of hotels in various countries, and the way in which these classification types are compared is being questioned more frequently between public and private sector organizations. For example, in countries where the classification systems of hotels have been established and controlled by the state, it has been claimed that this situation leads to unfair competition.

However, the traditional form of classification has always continued to play a role for consumers. Nevertheless, the lack of international harmony and the lack of responsibilities have confused the minds of customers. In order to overcome this problem, some regulatory measures have been taken to harmonize with the sending countries, especially for small-scale enterprises in developing countries.

HOTEQ 500 Hotel Quality Management SystemIs prepared by ISQ to address this need. In order to regulate the relations between the businesses and customers serving in the tourism sector and to facilitate the delivery of services as necessary, HOTEQ 500 standards was put into practice.

Thanks to HOTEQ 500 standards, on the one hand, customers can make an informed choice while receiving tourism services. On the other hand, businesses operating in the tourism sector have an understanding of service that increases customer satisfaction.

For more information on the HOTEQ 500 Hotel Quality Management System, how it is installed, how it works and how it is received, you can contact the TURCERT certification body's staff and managers.