Tourism businesses operating in our country, if requested, in accordance with their qualifications, issued by the Ministry of Culture and Tourism tourism business certificate can receive. The validity period of this document depends on the subsequent audits. In order to obtain this certificate, tourism establishments must comply with the principles of the Certification and Qualifications of Tourism Facilities published in the Official Gazette in 2005.
Touristic facilities having this tourism operation certificate are classified according to one to five star system in our country in accordance with world standards. In addition to the general qualifications set out in the said regulation, touristic enterprises must meet the requirements for the class they belong to. In addition, there are seven-star facilities in our country and in the world. These facilities are beyond the described classification and carry far more than the characteristics of five-star facilities.
Touristic facilities meet the needs of the customer as well as many other requirements such as eating, drinking, sports and recreation. Not only domestic visitors but also foreign visitors stay in these facilities. The most important point here is a sign, a symbol, the form they fill in at the entrance, the warnings of any security system from the fire extinguishing systems to the hazard warning systems of the visitors staying in these touristic facilities wherever they are in the world; they do not hesitate at many points and can easily adapt.
The principles and standards set by ISO 18513 Tourism Services Management System are aimed at ensuring this. The companies that have established and implemented this system in their enterprises have also proved their status by obtaining ISO 18513 Certificate. In this context, all tourism facilities within the scope of the Regulation on Certification and Qualifications of Tourism Facilities as described above are subject to ISO 18513. Tourism Services Management System Certificate.
Having ISO 18513 Certificate has many benefits to the companies. With this certificate, which is valid in the international arena, enterprises obtain competitive advantage in domestic and foreign market conditions. His hands become stronger when promoting in and out of the country. Therefore, their market shares are wider. Thanks to the system they have established to have the certificate, a consistent structure is exhibited while serving the customers. At the same time, by establishing a management standard, the enterprise is more quickly transferred to an institutional structure. Business profitability and productivity increases. As a result, a customer-oriented approach is adopted.
In addition to this, the establishment of ISO 18513 Tourism Services Management System in the company, as a result of the quality systems, ensures that the company is a continuously developing and improving organization. The overall performance of the company is continuously improved.
our company TÜRCERT Technical Control and Certification The company provides services with a strong staff and infrastructure in the certification studies of the enterprises serving in the tourism sector. To get detailed information about who can get ISO 18513 Tourism Management System Certificate and to have ISO 18513 Certificate, you can immediately apply to our company managers and employees.