Today's harsh competition and industry, technology and rapid developments in all areas have led companies to compete. In order to survive in such a difficult race, companies must always be one step ahead of their competitors in the goods and services they produce. They have to achieve this by producing goods and services in line with the needs and expectations of customers and even exceeding customer expectations. Achieving this will only be possible through the establishment and implementation of a Quality Management System that covers a series of processes, starting from research and development activities, from design studies, raw material input, production, quality control and after-sales services.

ISO (International Organization for Standardization), ISO 9001 Quality Management System for this purpose and put into practice. Since its first publication in 1987, organizations of all sizes and sizes have shown interest in this standard and ISO 9001 standard has become an international standard attracted by numerous organizations.

The ISO 9001 Quality Management System standard, which is generally updated every five years, has been published as the TS EN ISO 9001 standard by the Turkish Standards Institute in Turkey.

Actually Quality Management System standarddoes not solve the quality problems of the organizations implementing this system. This standard describes what needs to be done for the production of quality goods or services, which standards are required and how to apply them. The ISO 9001 standard specifies the minimum requirements for an effective Quality Management System implementation.

Organizations that establish and manage the ISO 9001 standard in their businesses may apply to a certification body and undergo the necessary audits and may obtain the ISO 9001 Quality Management System Certificate if they deserve it.

These organizations, of course, will receive numerous benefits when they receive the certification of the system. However, it is not rational to set up the system and to receive the document and expect no further problems. What is important is to ensure the continuity of the system and to see possible problems as opportunities for improvement.

Now, let's talk about what an ISO 9001 Quality Management System Certificate will add to an organization.

  • As customer expectations are prioritized, new and better product design is provided.
  • As the processes are under control, the error rates that may occur in the production of goods or services are reduced.
  • Customer complaints are reduced and customer satisfaction increases.
  • As the customer is given importance, the loyalty of the customers to the organization increases.
  • Transaction costs are reduced and productivity increases.
  • Fewer problems are experienced and possible problems are solved more quickly as the activities will be performed in accordance with the defined processes and prepared procedures.
  • It is ensured that the executive levels make faster and more accurate decisions.
  • The motivation of the employees increases.
  • The image of the organization in the market is strengthened and competitiveness increases.

If you want to get more information about what ISO 9001 Quality Management System Certificate brings to an organization, the managers and employees of the TÜRCERT certification organization operating in the field of certification studies, inspection and test studies and training services will always be with you.