In order to ensure the continuity of their activities, companies have to have various resources and use these resources in the most efficient way. Otherwise, they cannot be expected to survive. If these companies have established and implemented a Quality Management System in their businesses and want to maintain their effectiveness, they are resource management it is not possible to meet customer needs and increase customer satisfaction.
In order for a company to reach its quality targets and implement quality policies, it needs manpower, infrastructure, working environment, financial and some information resources that are needed for the production of goods or services to be of the expected quality and to be competitive in the market.
The emergence of resource needs for manpower, infrastructure and the work environment usually occurs during management review meetings or corrective and preventive actions. But sometimes urgent resource needs can arise. In this case, it would not be right to wait for these meeting and activity periods.
Financial resource needs it is usually followed by the Budget and Planning Departments of the companies and the General Manager.
Sources of information include changes in legal regulations and ISO 9001. The Quality Management System consists of documents prepared based on the standards applied within the framework of the company's production activities and other management systems standards applied in the company.
Companies must employ qualified personnel to achieve quality standards. Personnel should be selected in accordance with the qualifications and job descriptions that are well trained, have a certain skill and experience and are required for the position they will be assigned. The personnel should not be continued with the deficiencies during the experience period.
In order to keep pace with the technological and professional developments of the day, the training needs of the employees should be identified and training programs should be implemented.
The company needs to strengthen its machinery, equipment, computers and all kinds of technological infrastructure both for product research and development studies and to increase the existing production capacity.
Likewise, both office environments and production facilities must comply with the relevant legal regulations and the Quality Management System requirements.
More detailed information on the provision of resources may be needed. In such cases our company TÜRCERT Technical Control and Certification company employees should not hesitate to apply.